Assign & Manage Extensions Set International Dialing Permissions Assign Features by Extension Online Admin Portal
Online User Portal Backup/Restore All System Settings Assign Features by Exention Call Analytics Online Account Management Interactive Voicemail Configuration
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24×7 Hardware Support 24×7 Network Monitoring 24×7 PBX Monitoring 24×7 US-Based Support 911 SMS Alerts* Abbreviated Dial Access Advanced Ring Strategies Agent Login/Logout Assign & Manage Extensions Assign Features by Extension ATAs & SIP Phones* Auto-Attendant(s) Auto-Divert Auto-Reject Automatic Call Distribution for Reservation Desks Automatic Restrictions Based on Room Status Back-Up/Restore All System Settings Call Accounting Output (SMDR/CDR) Call Analytics Call Charging Tables For Customized Billing Rates* Call Detail Record Interface* Call Directories Call Forward (busy, no answer, on/off net) Call History Call Hold & Retrieve Call Logs Call Park/Call Pickup Call Queues Call Return Call Routing Call Screening Call Transfer (blind, consultative, direct) Call Waiting Caller ID (external and internal) Caller ID Block Caller ID Name (CNAM) on Incoming/Outgoing Calls* Caller ID: Station-to-Station (CLID/CNID) Central Reservation System Click to Dial Conferencing Bridge Custom Greetings Custom Messages Custom Queue Hold Message Custom Queue Hold Music Custom Schedules Customer Service Record Dial by Extension Direct Inward/Outward Dialing Direct Phone Numbers Direct Trunk Access Directories (placed, received, missed calls) Do Not Disturb Duplicate On-Premise PBX* Dynamic Caller ID Escape from Call Queue Extension Transfers Fax to Email* Find Me/Follow Me Forward Voicemail Messages to Email Full Duplex Speakerphones Full Redundancy Fully Managed Hold Music (Upload to Customize) Integrated Voicemail for Hotel Guests Interactive Voicemail Configuration Interface to Property Management Systems (PMS)* International Calling* IVR Menus & Personalized Messages* Last Number Redial Local Phone Numbers Conference Lines Message Waiting Indicator Missed Call Notification Multi Call Park Groups Within Same PBX* Multiple Calls Per Line Multiple Ring Tone Mute from Speakerphone/Handset Night Service No Premises Wiring Number Porting* On-Hook Dialing Online Account Management Outgoing Call Blocking PMS Link to Front of House System* Power Fail/Emergency Line Capabilities Pre-Call Announcement Pre-Programmed Phones Queue Call Barge* Queue Call Recording* Queue Call Spy* Queue Call Whisper* Recorded Announcements Report Caller Hold Time Review Call History by Extension Review Payment History Ring Back Support* Ring Groups Simplified North American Numbering Plan Simultaneous Ring Soft-Phone Compatible Speed Dial Suite Grouping Three-Way Conferencing Toll-Free 800 Numbers* Unified Device & System Configuration Call Queues Unlimited Extensions vFAX* Voicemail Wait Time Announcement Web-Based Configuration Web/Phone-Based Wakeup Call Management*
24×7 Hardware Support 24×7 Network Monitoring 24×7 PBX Monitoring 24×7 US-Based Support Abbreviated Dial Access Advanced Ring Strategies Agent Login/Logout Assign & Manage Extensions Assign Features by Extension Auto-Attendant(s) Auto-Divert Auto-Reject Automatic Call Distribution for Reservation Desks Automatic Restrictions Based on Room Status Back-Up/Restore All System Settings Call Accounting Output (SMDR/CDR) Call Analytics Call Directories Call Forward (busy, no answer, on/off net) Call History Call Hold & Retrieve Call Logs Call Park/Call Pickup Call Return Call Routing Call Screening Call Transfer (blind, consultative, direct) Call Waiting Caller ID (external and internal) Caller ID Block Caller ID: Station-to-Station (CLID/CNID) Central Reservation System Click to Dial Conferencing Bridge Custom Greetings Custom Messages Custom Queue Hold Message Custom Queue Hold Music Custom Schedules Customer Service Record Dial by Extension Direct Inward/Outward Dialing Direct Phone Numbers Direct Trunk Access Directories (placed, received, missed calls) Do Not Disturb Dynamic Caller ID Escape from Call Queue Extension Transfers Find Me/Follow Me Forward Voicemail Messages to Email Full Duplex Speakerphones Full Redundancy Fully Managed Hold Music (Upload to Customize) Integrated Voicemail for Hotel Guests Interactive Voicemail Configuration Last Number Redial Local Phone Numbers Conference Lines Message Waiting Indicator Missed Call Notification Multiple Calls Per Line Multiple Ring Tone Mute from Speakerphone/Handset Night Service No Premises Wiring On-Hook Dialing Online Account Management Outgoing Call Blocking Power Fail/Emergency Line Capabilities Pre-Call Announcement Pre-Programmed Phones Recorded Announcements Report Caller Hold Time Review Call History by Extension Review Payment History Ring Groups Simplified North Simultaneous Ring Soft-Phone Compatible Speed Dial Suite Grouping (Multiple Rooms Appear as One) Three-Way Conferencing Unified Device & System Configuration Unlimited Extensions Voicemail Wait Time Announcement Web-Based Configuration 911 SMS Alerts* Call Charging Tables for Customized Billing Rates* Caller ID Name (CNAM)* Fax to Email* Voicemail to Email Transcription* International Calling* Multi-Call Park Groups* Number Porting* Queue Call Barge* Queue Call Recording* Queue Call Spy* Queue Call Whisper* Ring Back Support* Toll-Free 800 Numbers* vFAX*
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